Going to the hospital is rarely an experience you look forward to. The experience is often overwhelming and anxiety inducing. The work we’re doing with one of the world’s largest healthcare payors is tackling this head on and creating a more patient-friendly, efficient, and human experience.

DURATION

+ 18 Years

SERVICES

Data & AI

Cloud

Front & Backend Engineering

Quality

Design

Product

STACK

Proving Our Worth

AgileThought was brought in to help WLRT solve just that. The trust that we’ve garnered with them across the board, but especially in the artificial intelligence and data space, has lead to several collaborations, a few of which we’d like to highlight.

Forget the Wait

Scheduling and Labs. How many times have you coordinated between your doctor and the labs? Now that is a thing of the past. Labs associated with the visit to the provider gives members access to all necessary information in a centralized app. Any changes to appointment scheduling or labs can be automated and notifications regarding changes and results are instantly receive within the app.

Health At Home

Your health shouldn’t take a back seat to your schedule, but that’s a common issue in healthcare. With telemedicine, more people are able to get treated, getting them the service they need, when they need it. Through the work we’ve done with the Payor’s mobile app, we’re putting patients with specialists in minutes to discuss their symptoms. In less than two hours a prescription is ready to go at their local pharmacy.

400+

Active AgileThinkers

2X

in Productivity Saved

Helping More Than Just Patients

The world of healthcare involves so much more than just the individuals receiving care. The providers play a huge role in the industry, but often are constrained by overwrought process and caught in a struggle between seeing all their patients in a given day, and ensuring that the quality of care is met. Using data & AI, we’ve helped this Payor to analyze their EPIC system to assess patient symptoms and treatment proactively, identifying potential issues before any human is required to interact with a patient, reducing the amount of time a provider needs to spend with that patient without impacting the quality of their care.

Through our partnership, we have implemented innovative solutions that have positively impacted the health and well-being of individuals. Over the course of our 18+ year relationship with this Payor, we’ve not just helped them improve their process and costs, but we’re helping them to improve people’s lives.

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